Augusta Reviews, Testimonials And Complaints

Inflation is rising rapidly at the fastest rate in decades. Hence, many individuals are rightfully concerned about the risk of inflation eroding their retirement savings away. 

These savings are threatened by the weakness of the global economy and the drop in US dollar value. Therefore, people are strongly advised to diversify their savings by including precious metals in their portfolios. These assets are considered inflation-resistant due to their ability to keep their value high. 

Augusta is among the most popular precious metal companies helping individuals move their 401(k) funds into gold and silver. 

If interested in precious metal investments, check the Augusta Precious Metals Review below to gain insight into the company.

What is Augusta? 

Augusta was established a decade ago in 2012 by Isaac Nuriani. It specializes in bullion production and distribution, including gold, platinum, silver, and palladium products. The founder has a degree in Economics and has been assisting retirees for more than two decades to diversify their retirement investments. 

Another member of the leadership is Devlyn Steele, who is the director of education. He has been working as a financial analyst for two decades and is a member of the analytics program of Harvard University. This professional is in charge of designing the webinars presented to customers by company agents. These webinars are very educative regarding the momentary economic conditions and the role of precious metals in one’s portfolio. 

Another important person worth mentioning is Joe Montana, who is Augusta’s celebrity spokesperson. The famous quarterback was the one who approached Augusta after getting familiar with its impeccable reputation. He was genuinely impressed by the company’s mission and decided to become their celebrity spokesperson. 

The focus of Augusta is mainly on 401(k) to Gold IRA rollovers. Their products are aimed at serious investors, not collectors and hobbyists. Check out the following guide to 401(k) rollovers.

Reputation and complaints

The remarkable reputation of Augusta is best described by the fact that this company has had zero complaints since its launch in 2012. While no complaints can be found, the number of positive reviews from rating firms and consumer websites is numerous. It has an A+ rating with the Better Business Bureau (BBB) based on 92 customer reviews. The aim of this organization is to provide customer satisfaction by allowing consumers to rate businesses. 

In addition, Augusta earned an AAA rating from the Business Consumer Alliance on the basis of a formula that consists of different factors, including the business type, license, duration of time in business, and history of complaints. Also, it has a five-star rating on TrustLink, based on 275 reviews. The mission of TrustLink is to help businesses and customers build strong relationships. 

Augusta has earned a 4.8 rating on Google My Business on the basis of 186 reviews. These reviews are easy to complete on both mobile devices and desktop computers, provided individuals have a Google account. It also has the highest five-star rating awarded by Facebook based on 68 reviews. This company holds membership in several professional associations whose role is to ensure customers meet the highest standards of ethics and professionalism. 

How to open a gold IRA?

The largest part of customers finds the procedure of setting up a gold IRA with Augusta to be convenient and easy to follow. It’s a three-step process under the guidance of knowledgeable and skilled representatives. Such representatives assist customers in making the most suitable IRS-approved choices for their retirement account, including gold coins in different weights and silver coins of one ounce. 

The first step of the procedure is creating a new IRA with a preferred custodian. Augusta helps individuals in the choice of a custodian by recommending those they believe are the best, including Equity Trust, GoldStar Trust Company, and Kingdom Trust. The following link,, explains what a financial custodian is. 

The following step is funding the account with dollars from your existing retirement account. The final step is choosing and ordering products. Upon purchasing premium metals, this company offers seven-day price protection, which locks the rate in immediately after making an order over the phone. In contrast, bullion prices become locked in as soon as the firm receives the payment. Individuals purchasing premium silver and gold have the opportunity to cancel the order within a week without any questions asked. 

Does it provide safety and security to customers?

The objective of Augusta is to provide safe and secure storage of precious metals in special storage facilities. Their facilities are located in multiple locations across the USA and Canada. Once a purchase is finalized, the items arrive at the intended facility within seven to ten days. Augusta collaborates with the most trusted US depositories situated in many states across the country. 

For instance, this company has secure storage locations in Los Angeles, Salt Lake City, Jackson, New Castle, Las Vegas, Nampa, Dallas, Mississauga, Ontario, etc. Investors can choose the closest depository to their location if planning on visiting it in the future, which can be arranged with the custodian. They shouldn’t have any concerns about the safety of their assets, as storage facilities have class 3 security vaults, strict inventory and access controls, and a high-tech security system. 

Moreover, these facilities are insured to one billion dollars and compliant with all state regulations. Investors have direct contact with knowledgeable staff, while facility creditors have no access to their investments. It’s worth knowing that these storage facilities are privately owned, not related to Augusta.  

As previously mentioned, visits to these depositories can be arranged for visitors to view or withdraw their investments. Precious metals that aren’t held in IRAs are shipped by Augusta to the homes of buyers or local post offices. Nevertheless, storing these metals at home isn’t considered a wise idea. Augusta provides completely insured domestic shipping and offers a full refund in case a package is lost during transit, which hasn’t occurred so far. 

A final note

Augusta is a reliable, reputable, and customer-oriented company worth hiring!